ZupPOS Brochure

Customer Support

Zerone Microsystems

Singapore | New Delhi

“One Nation, One Payment”

ZupPOS Brochure

Customer Support

Zerone Microsystems

Singapore | New Delhi

Careers

“We are Hiring”

Once in a lifetime, God gives us an opportunity to create a dent in the universe.

Come innovate with us

Current Openings:

We are looking for highly skilled and dedicated full time team members for following roles.

  1. Sales Head
  2. Field Sales Executives (Merchant On-boarding)
  3. Android developers. 2 years min Exp.
  4. iOS Developer
  5. Node JS Developer
  6. Card Transaction Fraud Analyst
  7. FinOps Analyst
  8. Software QA Engineer

About Company:

We are in the fast evolving and exciting FinTech space! After rolling out the initial versions of our payments product and becoming the largest SoftPOS provider in a short span of time, we are now making further inroads into the offline payment space through partnership with small merchants. Zerone is helping the small merchant benefit not just from payment digitisation but also with financial products from lending, to insurance, and to investments, thereby contributing to a more inclusive growth. A lot has been done but lots more need to be done! We invite you to come and explore the various opportunities to be a part of this exciting journey!

About the Team

Being in the cutting edge FinTech organisation, we focus on merchant platform experience, and how to be profitable while delivering value to our merchants. We build scalable systems that help us handle different amplitudes of demand during various events. We have a modern tech stack and the teams work with an agile mindset and are strongly aligned with business outcomes. With each team, you get the autonomy and the tools to work on product features and experiments, take them to your users in a short time, and use data to see the effect of your work. We are here to build a world-class tech organisation with elite engineers and change- agents who would help us get there. We are looking for people who are skilled, passionate, driven and a wee bit crazy (yes, crazy works!) to onboard our ship.

CardsPe is backed by IAN Fund, Indian Angels Network, The Chennai Angels and Anthill Ventures, with Sanjiv Bajaj (MD, Bajaj Capital), Sanjay Rishi (former President, American Express, South Asia), Raman Roy (CEO of Quattro) and Richard Rekhy (former CEO of KPMG India) being a few of the prominent investors.

Zerone Microsystems Pvt. Ltd. has also been awarded in top in its category by National Startup Awards of Government of India, by UK-India Finclusion Challenge by Government of UK and by IIM Calcutta Clarion Call award.

Interested candidates can send resumes to hiring@cards.pe

1: Job Description: Sales Head; Location: New Delhi

We are looking for a Sales Head who can drive merchant onboarding and scale revenue to the next level. The incumbent will be responsible for not only adding new merchants to our network, but also to nurture and grow them and also ensure an increase of market share of CardsPe in the offline business. In addition, the incumbent will be expected to generate revenue through multiple products launched as we move forward in our journey. The ideal candidate will be responsible architecting a field sales strategy and building out a team of Field Sales executives across India. The person should be excited by selling into new markets, strategizing next steps, negotiating complex deals and beating the competition in head to head opportunities.

 

What will the role be like?

  • Merchant Acquisition: Sales Head is expected to set up and lead a team of Fields Sales Executives to achieve merchant acquisition targets. Since payments are agnostic to the category of business, the spectrum of merchants that can be onboarded is vast. The Sales Head must use their acumen and understanding of Indian retail ecosystem to track progress against plan by implementing strong processes & review mechanisms using well – defined metrics.
  • Onboarding merchants on the platform is the first stage of a long-term relationship between CardsPe and the merchant. The strength of these relationships, combined with our technology based solutions, will eventually determine the success of CardsPe in each market in terms of market share and revenue. The Sales Head enables the team to provide effective deployments along with training and servicing of the mechants. Sales Head should be able to plan, assess and implement monetization avenues in the market
  • Map Competition: To be able to take timely action, it is imperative that we monitor the market and be informed of competition’s initiatives. Sales Head play a pivotal role in monitoring competition activity in key areas and ensure appropriate response strategies are formulated and implemented. With their own observations coupled with inputs from the team.
  • Assists in the development of the sales plan. Prepares forecasts and meets transaction KPIs for reporting to the upper management
  • Team Management: Sales Head hold the onus to build their team by ensuring hiring of FSEs(Field Sales Executives) and ensure 100% manning in their areas. Onboard and provide on-the-job-training to the FSEs to improve performance. Demonstrated ability to connect with the team beyond work as well and understand the driving factors for each member. Monitor KPIs and coach team members on an ongoing basis
  • Evangelize the product and personally help to on-boarding merchants
  • Work collaboratively across teams – including Settlement, Customer Support and Marketing
  • Possess extensive knowledge of sales principles and practices, and an ability to coach others on them Work towards retention and engagement of the front line sales team
  • Drive execution rigor by being in the market and observing FSEs
  • Motivate the team by regularly communicating about monthly schemes and incentives.
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
  • Proven ability to influence cross-functional teams
  • Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Strong leadership and team building skills
  • MBA from Tier 2/3 campus with good academic record is preferrable
  • Exposure to the start up environment is an added advantage.
  • Excellent communication and influencing skills
  • Problem solving abilities with strong bias for impact
  • Strong ethics and discretion while dealing with customers
  • Drive for result, able to demonstrate/quantify success relative established targets and metrics
  • Should have handled team and processes like goal setting, performance management

2: Job Description: Field Sales Executive; Location: New Delhi

We are looking for a Field Sales Executives who can drive merchant onboarding to the next level for CardsPe App. The person will be responsible for not only adding new merchants to our network, but also nurture and grow them and also ensure an increase of market share of CardsPe in the offline business and geographies.

Responsibilities

What will the role be like?

  • Merchant Acquisition: Field Sales Executive is expected to onboard merchants for CardsPe on a daily basis.
  • Ensure relevant merchants download and adopt the CardsPe solution
  • Educate the merchants about the CardsPe: it’s benefits, features
  • Handhold the merchant in KYC completion and ensure that true and proper KYC documents are uploaded for review
  • Train the merchant on the payment acceptance process
  • Educate the merchant about the current Cashback programs, settlement guidelines and usage charges
  • Conduct at least 2 customer transactions, comprising of one UPI QR Code transaction of greater than Re 1 and one card (any) transaction of greater than Rs 5.
  • Paste Static QR code on Stand and handover to the Merchant and activate it.
  • Prepare the docket with envelope including the CardsPe branding Sticker and hand it over to the Merchant,
  • Complete the registration in Bridge app with picture of merchant, his shop, Static QR code and sticker
  • Ensure that the merchants onboarded have a business presence in the agreed and approved largely urban geographies
  • Comply with any other instructions as may be communicated over email from time to time
  • Someone who has knowledge of field and market and can achieve a targets.
  • Who is responsible for own target and boost up transactions
  • Talented and knowledgeable executive most welcome
  • Should have experience of related field
  • Should have team handling power.
  • Should have at least discipline and punctuality person with no degrees.
  • All needed and hardworking candidate should apply

3: Job Description: Android Developer; Location: New Delhi

  • You will be responsible for developing, enhancing, and designing a world-class mobile application for our platform
  • You will work with product managers and UI/UX designers to create a secure, seamless mobile experience
  • Experience with the Android SDK, Java, NDK, C++
  • Experience with JSON concepts and REST APIs
  • Experience working with product management and UI/UX designers
  • App Wireframes,     Basic Software Architecting,     Front-end coding,
  • Back-end integration,  Debugging, Testing,  Security in App.
  • Working experience with APIs and third-party libraries
  • Solid background in software development, and design patterns
  • Experience publishing a high quality Android application to the Google Play Store
  • Experience with communication and messaging applications
  • Experience with payment, security software and solutions
  • Excellent written and verbal communication skills

Good if one has exposure to these tools while working with team:

    NodeJs  ,    Serverless, AWS Lambda,     React, MongoDB

  • B.Tech/B.E degree in computer science, IT or equivalent. (Preferred)
  • BCA/MCA degree in computer science, IT or equivalent

4: Job Description: iOS developer; Location: New Delhi

You would be responsible for the complete development and continuous improvement of our iOS app.

1. Bachelor’s Degree in Computer Science or equivalent experience/ knowledge

2. 1+ years of software engineering

3. 1+ years of IOS platform experience, with a strong background in algorithms.

4. Proficient with Swift, Objective-C, and Cocoa Touch

5. Experience with iOS frameworks such as X Code, Core Data, Core Animation, etc.

6. Familiarity with RESTful APIs to connect iOS applications to back-end services

7. Understanding of Apple’s design principles and interface guidelines

8. Knowledge of third party SDK integrations.

9. Hands-on technical experience with scalable Architecture.

10. Unit-test code for robustness, including edge cases, usability, and general reliability

11. Experience with performance and memory tuning

12. Familiarity with cloud message APIs and push notifications

13. Knowledge of other web technologies and UI/UX standards

14. Proficient understanding of code versioning tools such as Git

1. Write clean, manageable code and maintain proper documentation
2. Capable of designing large applications with stability and performance
3. Continuously discover, evaluate, and implement new technologies and frameworks to maximise development efficiency
4. Excellent command over Data Structures and Algorithms
5. Familiarity with continuous integration
6. Strong problem solving and analytical skills
7. Knack for benchmarking and optimization
8. Passion for quality and innovation
9. An eye for detail

  1. Collaborate with cross-functional teams to define, design, and ship new features
  2. Ability to work independently in small teams
  3. Estimate timelines and deliver as per schedule
  4. Responsible and capable of meeting tight deadlines
  5. Thrive in a variable and demanding startup environment
  6. Collaborate with multiple disciplines like product, engineering, marketing, research and support, and enjoy working in a collaborative environment
  7. Understand technical and business needs and fulfil them

3: Job Description: Node JS Developer ; Location: WeWork, Cyber city, Gurgaon

  • Develop and ship features from end-to-end.
  • Develop code to enable communication with APIs, databases, and other external sources
  • Work with our team to engineer new growth initiatives
  • Thorough understanding of software design principles and patterns
  • Experience working on a large-scale software product
  • Should be able to architect database schema to ensure complete design using MySQL & MongoDB
  • Integration of multiple data sources and databases into one system
  • User authentication and authorisation between multiple systems, servers, and environments
  • Hands-on experience in configuring and maintaining AWS cloud based applications
  • Exposure to GIT and standard versioning management tools
  • A drive to work in a fast-paced, team oriented environment
  • A keen eye for producing clean, semantic markup
  • We’re looking for someone who wants to be an integral part of the Zerone team.

Must have work experience in at least one of the following technologies/languages : NodeJS

4: Job Description: Card Transaction Fraud Analyst; Location: WeWork, Cyber city, Gurgaon

– We are looking for someone who worked on operations of Indian cards acquirer
– Must have managed Chargeback investigations
– Segregated team to Conduct Business Operations following activities
  • Conduct background Antecedent checks during on-boarding
  • Manage merchants onboarding concurrent audit to evaluate the KYC for cases flagged for review and take onboarding to completion
  • Conduct investigation of payment fraud and assessment of dispute cases
  • Manage disputes and complaints by merchants and card members
  • Investigate Frauds cases reported by merchants and customers and flagged by the fraud risk engine
  • Providing feedback to enhance the performance of the fraud risk engine
  • Manage time-sensitive SLAs /TATs end to end fraud cases and complaints
  • Coordination with Law Enforcement and Cybercrime cell, if required, for closure
  • Knowledge of RBI regulations governing operations
  • Ability to assess fraud or dispute case incidents to ensuring immediate handling,  assessment of root cause and resulting action
  • Understanding of the online credit card transactions issues, as well as a general understanding of the principles of fraud operations
  • Solid understanding of regulations related to cyber crime investigation and experience of coordinating with law enforcement
  • Ability to communicate written and verbally in English and Hindi in a professional capacity
  • Ability to build strong relationships, operate independently  effectively within large cross-functional teams
  • Understanding and familiarity of Fraud related tools & technologies
  • Email,  Word, Excel & PowerPoint
  • Graduate from a premier institute with 2-5 yrs. experience in Fraud investigation and case management
  • Strong process orientation and follow SOPs for completing case investigation tasks
  • Quick responsive action towards getting in touch with the customer, merchant in case any of the information required
  • Ability to  detect possible frauds through identifying transaction patterns of illegitimate activity

5: Job Description: FinOps Analyst; Location: WeWork, Cyber city, Gurgaon

  • Segregated team to conduct Payment FinOps activities
  • Manage Chargebacks resulting out of the disputes / requests
  • Reversals of  transactions
  • Settlement –  Work closely with acquiring banks for UPI, and Card transactions
  • Reconciliation of the payment transactions
  • Advanced Excel for data manipulation;
  • Must have attention to details, be well organized and deal well with routines and schedules;
  • Must like challenges, be open to changes while also resilient;
  • Must be curious with financial products and settlement and recon mathematics;
  • SQL and programming knowledge is a plus;
  • Ability to multitask across tools (Emails, Reports, MIS, Ticketing systems)
  • Graduate from a premier institute with 2-5 yrs. experience in FinOps
  • Strong process orientation and follow SOPs around using MIS/Dashboard to work on tasks in a defined and scalable manner.
  • Completing their tasks related to cross-checking documents, making sure data is matching in MIS etc- in pre-defined Turn-around-time (TAT)
  • Quick responsive action towards getting in touch with the customer, merchant in case any of the information required
  • Ability to read bank statements, and detect patterns of illegitimate activity and escalating it.

6: Job Description: Software QA Engineer; Location: WeWork, Cyber city, Gurgaon

To design, build, and configure applications, acting as the primary point of contact.

Work Experience: 1-5 years

Work location : Remote/Delhi/NCR

Must-Have Skills: Software Quality Assurance

Good To Have Skills: Automation Testing

Key Responsibilities:

  • Responsible for analyzing requirements as per functional, customer flows, and technical specifications
  • To develop and review test cases including an end to end workflows with corresponding back-office systems
  • Ability to work independently in a fast-paced environment with dynamically changing requirements
  • Design and implement test strategy for each deliverable, based on business requirements with a thorough understanding of existing features
  • Experience in testing system integrations
  • 1-5 years of experience in testing enterprise-class applications in a product development environment preferably banking products
  • Testing experience on Node & Java-based web applications preferably in corporate banking domain specifically in Trade Finance Domain
  • Knowledge on testing REST APIs/WebServices a plus
  • Knowledge of database testing
  • Ability to understand analyze the complete requirements and write effective test cases
  • Experience in testing using SDK framework
  • Excellent verbal, written communication skills and interpersonal skills
  • Should have Can Do attitude
  • Must have first-class Bachelors degree in Engineering or Masters in Computers from an accredited institution
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CardsPe

Convert your smartphone into a payment terminal

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